IT Glue

Maximize Your Investment in IT Glue.

Come to Connect IT Asia-Pacific!

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Save the Date 10/01/2019 8:00 AM 10/03/2019 6:00 PM Australia/Sydney Connect IT Asia-Pacific Pier One Sydney Harbour 11 Hickson Road Walsh Bay, Sydney NSW 2000, Australia

Why Attend

Introducing IT Glue’s Connect IT Asia-Pacific. Not only will this be our biggest event of the year this will be our first ever major user group event in Asia. As the industry standard for IT documentation, we are excited to bring you the latest on IT security and compliance trends, hands-on workshops, invaluable product and technical best practices, marketing and growth strategies, all designed teach you the practical and proven methods our partners are using to offer more services and increase your bottom line.

With three days of content planned, you’ll have the opportunity to choose from a wide variety of speaking sessions that range from very technical to industry thought leadership. You’ll also get direct access, during the solutions expo, to IT Glue’s product managers and executives, plus receive exclusive access to preview all the fantastic new features and developments coming this year from IT Glue.

The opportunities for MSPs are growing, but so are the challenges. IT Glue is here to help arm you with the tools to take on those challenges, get in front of your competition, and INCREASE YOUR REVENUES.

There are plenty of reasons to attend this year’s first ever IT Glue’s Connect IT Asia-Pacific. We look forward to seeing you in Sydney, Australia this year!

  • Learn about New Security Services that will Increase your recurring revenue
  • Discover how to make Offering Compliance Services Simple
  • Mingle with Peers and Experts at the MSP Profitability Symposium
  • Get Certified! Attend IT Glue Certification course
  • Have a Killer Time!

If you need help justifying your investment in coming to Connect IT, download our pre-crafted letter and send to your boss.


What to Expect

You’re always trying to improve your business and optimize your use of IT solutions. So what makes Connect IT so special? If you’re asking yourself this question, or just need help convincing your boss to send you – here are the top benefits of attending Connect IT.


Get an open, detailed overview of the road ahead for a variety of IT technology companies – along with the ability to influence it.

New Solutions

Peek under the Christmas tree and see the exciting innovations coming soon.


Even the best tools are useless if they go unused or under-used; come and get the training on the latest innovations across the entire IT COMPLETE suite.

Workshops & Roundtables

In addition, we have sessions dedicated to hearing from each other, including both Roundtables and hosted Panels to discuss the latest in business and technology trends affecting IT professionals.


It’s who you know! Whether peers who can influence your perspective on business or technology, industry leaders who can guide you to new heights, or investors who might help you grow, there are plenty of people to meet and CONNECT to.


We’ll have some fun too, with live music, and other entertainment during our social events, and maybe we’ll hear from a special speaker – stay tuned!

Agenda Highlights

Connect IT is packed with more opportunities than ever to make sure you go home with actionable insights, steps to better leverage your investment in our products, and tangible advice that you can put into effect right away.

Become an IT Hero, Challenges and Solutions for the modern Small Business
Fred Voccola CEO Kaseya
9:00 - 10:00 2 Oct 2019
Business Management Tools for High Performing MSPs
High performing MSPs know that tools that work together have a dramatic impact when it comes to enhancing a team’s productivity. The right solution makes it easy to quickly execute tasks at hand while accessing pertinent information with ease. This session will explore how MSPs can leverage the power of an integrated PSA and IT documentation solution to improve performance and grow the business.
13:00 - 13:50 2 Oct 2019
Building and Selling a Profitable Cybersecurity Offering.
This session will provide attendees with an understanding of what to include in a compelling, comprehensive cybersecurity services solution stack, the sales process for cybersecurity services, and how to qualify and sell these services to prospects and clients.
15:30 - 16:50 2 Oct 2019
Taking Remote Monitoring & Management to the Next Level
In this session we will examine how to lay the RMM foundation for automation, focusing on platform security, managing organizations and groups, leveraging managed variables, and differentiating templates from system policies. We will also highlight custom fields ideal for automation, effective monitors, and agent procedures. The session will conclude with how to ensure all of these components work together.
14:00 - 14:50 2 Oct 2019
Connect IT Cybersecurity Certification Course.
In this session we will define the threat landscape and step through the NIST Cybersecurity Framework for SMBs to teach attendees how to identify threats, protect networks and employees, detect and mitigate threats, and recover from disasters. The course will conclude with an explanation of cybersecurity solutions to meet these threats.
15:30 - 16:50 2 Oct 2019


Set alongside the bridge, Pier One Sydney Harbour offers a luxury hotel experience with water-view accommodations and locally inspired restaurants.

Pier One Sydney Harbour

11 Hickson Road Walsh Bay
Sydney NSW 2000, Australia

Book A Room


We value your time, and ours. We’ve put together a program that earns your time and trust through a densely packed agenda of learning, social engagement, product training, and influence on the future of our solutions.

Full Price


(aud) per attendee

Who We Are

Established in 2013 with offices in Canada and England, IT Glue is used by over 100,000 MSP users in 30 countries. A coveted “no-brainer” tool, IT Glue instantly reduces MSPs’ time waste by up to 50%. Find out why IT Glue has won over 30 productivity and innovation awards since 2016.

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